Frequently Asked Questions

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How do I contact customer service?

For any inquiries or assistance, please contact our Customer Care team here or call 800-398-6455, Monday through Friday 8am-5pm CST.

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How do I opt-in to SMS and Email messaging?

To opt-in for SMS and Email notifications, go to your Profile, then select Preferences. Here, you can opt-in for both SMS and Email notifications.

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How do I change the email connected to my account on the mobile app?

In order to change the email connected to your account, please contact our Customer Care team here or call 800-398-6455, Monday through Friday 8am-5pm CST.

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How can I change my birthday?

Once your birthday has been set in our system, it cannot be altered without assistance. Please contact our Customer Care team here or call 800-398-6455, Monday through Friday 8am-5pm CST.

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Will you share my information from the app with other companies/third parties?

For any questions related to personal data, please see our privacy policy.

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I forget my QC Rewards username and/or password. What should I do?

The email address you registered with serves as your username for your QC Rewards account. If you have any difficulty recalling the email linked to your account, our Customer Care team is readily available to assist you. Please contact our team here or call 800-398-6455 during normal business hours.

If you forgot your password, you can choose the “click here to reset” option on the login screen. A password reset link will be set to the e-mail address associated with your account.

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How do I set a favorite store?

To add a store to your favorites for both the app and desktop, go to your Profile and select Favorite Store. On the app, you can also add a favorite store by simply tapping the heart icon on the store’s detail page.

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What is the QC Way?

Each of our legendary made-to-order subs, sandwiches, salads, wraps, breakfast options and made-to-order beverages has a signature recipe, specifically developed by our in-house Chef to feature the freshest premium ingredients, innovative combinations and unique flavor profiles. These signature recipes are known as “The QC Way.”

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What is the new QC Rewards program?

With the QC Rewards program you’ll earn 10 points for every $1 you spend on qualifying purchases* through the QuickChek App with your phone number or Rewards barcode in-store. Plus, Rewards members also earn 3 points per gallon on fuel when using the QuickChek App or your phone number or fuel code at the fuel pump. When you earn enough points, you can redeem them for some of your favorite items in the Rewards tab within the app or at quickchek.com/qcrewards/log-in/. As a QC Rewards member, you’ll not only earn points on qualifying purchases but also receive personalized bonus rewards, exclusive perks on mobile ordering, and more!

*Please note that some products are not eligible to earn or redeem points. See full program details at quickchek.com/quickchek-website-terms-of-use/. Points thresholds and products available are subject to change.

For more information about QC Rewards, please refer to the QC Rewards Program Terms and Conditions.

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QC Rewards
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