QuickChek Terms of Use
Last Updated: October 28, 2024
These terms and conditions (the “Program Terms and Conditions”) will govern the operation of the QC Rewards program operated by Quick Chek Corporation. (“us,” “our,” “we,” or “QuickChek”). By becoming a member of the QC Rewards program (“you” or a “Member”) and receiving and redeeming benefits of the QC Rewards program, including rewards points, you agree that you have:
- Read, understood, and accepted these Program Terms and Conditions,
- Read, understood and accepted the QuickChek Website Terms of Use, which are incorporated in these Program Terms and Conditions by reference, and
- Provided consent for QuickChek and its authorized third-party agents to process data that is personal to you, and to use and disclose that data to third parties, in accordance with the QuickChek Privacy Policy, which is incorporated in these Program Terms and Conditions by reference.
We may at any time amend, modify, or supplement these Program Terms and Conditions, and continued participation in the QC Rewards program will constitute your acceptance of any amendment, modification, or supplement. You are responsible for knowing these Program Terms and Conditions and any amendments, modifications, or supplements to the QC Rewards program.
MEMBERSHIP & ENROLLMENT
Subject to the limitations below, you may join the QC Rewards program by downloading the QuickChek app (the “App”) and following the enrollment instructions. There are no fees or charges to join the QC Rewards program. But you must provide and maintain the accuracy, currency, and completeness of your personal information to maintain your eligibility.
Membership is limited to individuals who are at least 13 years of age or older and provide valid, accurate personal information when enrolling in the QC Rewards program. Corporations and other entities are not eligible for membership. Only one account per person is allowed; different accounts cannot be combined, and no joint accounts are permitted. QC Rewards program accounts and benefits, including reward points, are non-transferrable. Information provided by a Member may be maintained in a personal profile for the QC Rewards program.
Membership in and benefits of the QC Rewards program are offered at the sole discretion of QuickChek. QuickChek reserves the right to deny membership in the
QC Rewards program to any applicant in its sole discretion and without written notice. Similarly, QuickChek may in its sole discretion refuse, suspend, or terminate your current or future membership in the QC Rewards program.
EARNING REWARDS POINTS
Once you join, you can begin earning rewards points by simply providing the phone number associated with your account or scanning the app-generated barcode when making a purchase of points-eligible products or fuel at participating QuickChek retail locations in New Jersey and/or New York.
No rewards points will be accumulated for any purchases made prior to joining the QC Rewards program. Points may be accumulated on in-store merchandise (excluding Excluded Products, as defined below) and on fuel purchases as follows:
- Eligible in-store merchandise purchases: Ten rewards points are issued for every dollar spent on points-eligible merchandise at participating QuickChek retail locations, and
- Fuel purchases: Three rewards points are issued for every gallon of gas purchased at participating QuickChek retail locations.
We will round up to the next whole point when points awarded for a purchase would result in awarding .5 point or more. Where points awarded for a purchase would result in a .49 point award or less, we will round down to the next whole point. For example, a user who spent $1.56 on eligible merchandise would receive 16 points, while a user who spent $1.54 on such merchandise would receive 15 points.
Rewards points are not valid for cash or a cash equivalent. No rewards points are accumulated on any purchases of excluded products, fees, discounted dollar amounts, applicable taxes, shipping and handling charges, returns, or credits.
Excluded Products. Rewards points are not accumulated on purchases of gift cards or gift certificates, lottery products, alcoholic beverages, tobacco and other tobacco products, fluid milk and dairy products, pseudoephedrine and ephedrine products, transportation passes, stamps, money orders or transfers, charitable donations, state or local licenses (fishing, hunting, etc.), and any other products excluded by applicable law.
Special Offers. Through the App, digital media, direct mail, email, SMS, or push notifications, we may occasionally send you promotions, offers, and other communications, and rewards points may be accumulated through these special offers that we or our agents send you (each an “Offer”). Once you meet the criteria described in any Offer, you are eligible for the advertised reward, under these Program Terms and Conditions and any additional terms and conditions of each Offer. If there is a conflict between these Program Terms and Conditions and the terms and conditions of any Offer, the Offer terms and conditions will control. Offers are not transferable and cannot be combined with other offers. We may not make each Offer available to all Members. Not every Offer will be available at all QuickChek retail locations.
USE OF REWARDS POINTS
Members may convert their points to a reward in the App or on the QuickChek website for specified products and then redeem the applicable reward at the point of sale or on the App. After converting your points to a reward, you will have 30 days to claim the product at a participating QuickChek location or on the App. Your reward will expire, and your points will not be refunded, if you do not claim the product within that 30-day period.
Rewards points are not redeemable for cash, cash equivalent, or credit, and may not be applied toward payment of any outstanding account balances, previous purchases, or any shipping or handling charges or other fees. Rewards points may not be combined with other promotions or other discounts.
QuickChek is not responsible for lost or stolen rewards points. Rewards points are banked within your QuickChek App account. If any rewards points are believed to have been sold, exchanged, or obtained fraudulently, or issued to someone other than the Member, those rewards points will be void and will not be honored.
EXPIRATION
Your rewards points will expire 365 days after they were earned or on the day your account is closed.
RETURNS & EXCHANGES FOR PURCHASES MADE WITH REWARDS POINTS
Returns and exchanges will be processed in accordance with QuickChek’s return and exchange policy. Members will receive a refund for the total amount of the returned item, less any rewards points redeemed. No credit or refund of rewards points will be issued.
CHECKING YOUR REWARDS POINTS
You can check your rewards points balance by logging into your account. A valid account is required to check points. We will attempt to credit accounts with rewards points on a timely basis. Rewards points may take up to 24 hours to be updated to your account. Any claim for rewards points not credited accurately must be received by us within 30 days of the date on which you claim accrual of the rewards points. QuickChek will have no liability for any failure, delay, or error in crediting rewards points to your account.
FRAUDULENT ACTIVITY
If you suspect or learn of any fraudulent activity related to your account, including unauthorized redemption or transfer of rewards points, you must report the fraudulent activity to us within 60 days of the date of the fraudulent activity. You can contact us at the QuickChek National Contact Center, 200 Peach Street, El Dorado, Arkansas 71730 or at [email protected] . Credit or debit of any rewards points will be at our sole discretion. Rewards points will not be awarded if in our reasonable opinion the merchandise or fuel purchased will be used for resale or commercial use, and any points awarded on those purchases will be forfeited.
We also reserve the right to (1) limit rewards points awarded, including with respect to any Offer, to reasonable household quantities; and (2) terminate or suspend membership or accumulated rewards points due to fraud or misuse, breach of these Program Terms and Conditions or the QuickChek Website Terms of Use, and for any other reason identified in these Program Terms and Conditions.
INACTIVITY & CANCELLATION
If you do not use your account to accumulate or redeem points during a 12-month period, we reserve the right to cancel your membership, close your QC Rewards program account, and zero-out the rewards points that you have accumulated.
You may cancel your membership in the QC Rewards program by contacting the QuickChek National Contact Center at 200 Peach Street, El Dorado, Arkansas 71730 or at [email protected]. All unredeemed points will be forfeited immediately upon cancellation and may not be reinstated or transferred.
We may cancel your accumulated rewards points, suspend your benefits, or cancel your account at any time with immediate effect and without written notice, for any reason and in QuickChek’s sole discretion, including in instances where QuickChek believes that you have (i) acted in a manner inconsistent with applicable laws or regulations, (ii) failed to pay QuickChek amounts due, (iii) acted in an inappropriate, fraudulent, abusive, or hostile manner, (iv) breached or violated any of these Program Terms and Conditions or the QuickChek Website Terms of Use, or (v) engaged in any misconduct or wrongdoing in connection with the QC Rewards program. Nothing contained in these Program Terms and Conditions will limit QuickChek in the exercise of any legal or equitable rights or remedies.
Rewards points and other related benefits and services are the sole property of QuickChek, and are not the property of the Members. Upon cancellation of membership in the QC Rewards program for any reason, all unredeemed rewards points will be forfeited and the Member will no longer be able to participate in the QC Rewards program. Rewards points have no cash value and QuickChek will not compensate or pay cash, cash equivalent, or credit for any forfeited or unused rewards points.
Whether you may re-enroll in the QC Rewards program after a termination is at QuickChek’s sole discretion. In any event, previously accumulated rewards points that were zeroed-out will not be credited to you.
LIMITATION OF LIABILITY
IN NO EVENT WILL QUICKCHEK BE LIABLE FOR ANY LOSS, CLAIM, DAMAGE, OR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) ARISING OUT OF OR RELATED TO THE ENROLLMENT, MEMBERSHIP, OR USE OF THE
QC REWARDS PROGRAM (WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER FORM OF ACTION) OR ITS TERMINATION, AND IRRESPECTIVE OF WHETHER QUICKCHEK HAS BEEN ADVISED OF THE POSSIBILITY OF ANY LOSS OR DAMAGE OF THIS TYPE.
DISCLAIMER OF WARRANTY
MEMBERS EXPRESSLY AGREE THAT PARTICIPATION IN THE QC REWARDS PROGRAM IS AT HIS OR HER SOLE RISK. THE PROGRAM IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. QUICKCHEK FURTHER DISCLAIMS ANY WARRANTY THAT THE QC REWARDS PROGRAM WILL BE ERROR FREE.
MODIFICATION & TERMINATION OF QC REWARDS PROGRAM & BENEFITS
All QC Rewards program benefits, offers, rewards, and services are subject to availability and may be changed at any time without notice. QuickChek may change the QC Rewards program, associated rewards points or other rewards, and these Program Terms and Conditions at any time, for any reason and without notice to you. QuickChek may make changes that affect, without limitation, processes, benefits, levels, rules for accumulated and redeeming rewards points, rewards point redemption levels, rules for the use of rewards points, availability of rewards points, reward types, availability of Offers, and benefits of the QC Rewards program and Member benefits.
A Member may not accumulate or redeem rewards points or any other benefits after the termination of the QC Rewards program. If the QC Rewards program is terminated, upon termination, all unredeemed rewards points will be forfeited without any obligation or liability, and rewards points claims will no longer be honored.
By accepting QC Rewards program benefits, offers, rewards, and services, including rewards points, each Member acknowledges that they are responsible for determining whether they are eligible to receive the benefits, offers, rewards, or services (including rewards points) under applicable laws, gift policies, and incentive policies. At any time and in QuickChek’s sole discretion (including where a Member was not eligible to accumulate certain rewards points according to these Program Terms and Conditions), QuickChek may correct the amount of rewards points shown as credited to a Member’s account.
INDEMNITY
You agree to indemnify and hold QuickChek, its officers, employees, agents, affiliates, and volunteer administrators harmless against any and all losses, claims, damages, and expenses (including reasonable attorneys’ fees) that QuickChek may incur in connection with: (a) your breach of any of the Program Terms and Conditions; or (b) your use of the App and/or QC Rewards Program.
DISPUTE RESOLUTION, ARBITRATION, & CLASS ACTION WAIVER
Please read this provision carefully. It affects your legal rights.
This Dispute Resolution, Arbitration, and Class Action Waiver provision (this “Provision”) facilitates the prompt and efficient resolution of any dispute (e.g., claim or controversy, whether based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, and negligence), or any other legal or equitable theory, including the validity, enforceability, and scope of this Provision (with the exception of the enforceability of the Class Action Waiver clause)) that may arise between you and QuickChek. In these Program Terms and Conditions, “dispute” has the broadest meaning allowable by law, and includes all claims against third parties (such as our licensors, suppliers, dealers, or vendors) relating to these Program Terms and Conditions, the services, the materials, and any promotion whenever you also assert claims against us in the same proceeding.
This Provision provides that all disputes between you and us will be resolved by binding arbitration. Acceptance of these Program Terms and Conditions constitutes a waiver of your right to litigation claims and all opportunity to be heard by a judge or a jury.
To be clear, there is no judge or jury in arbitration and judicial review of an arbitration award is limited. The arbitrator must follow this Provision and can award the same damages and relief (including attorney’s fees) that a court is permitted to award. You may, however, opt-out of this Provision. If done, you would have the right or the opportunity to bring claims in court, before a judge or a jury, or to participate in or to be represented in a case filed in court by others (including class actions). BOTH YOU AND QUICKCHEK AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION, RATHER THAN IN COURT, IN ACCORDANCE WITH THIS PROVISION.
Pre-Arbitration Dispute Resolution. For all Disputes, you must first give us an opportunity to resolve the Dispute. To do so, you must email the following information to [email protected]: (1) your name, (2) your address, (3) a written description of your claim, and (4) a description of the specific relief that you are seeking. If we do not resolve the Dispute by the 60th day following the date on which we receive your notification, you may pursue your Dispute in arbitration. You may pursue your Dispute in court only under the circumstances described below.
Exclusions from Arbitration and Right to Opt-Out. Despite anything to the contrary above, you or we may choose to pursue a Dispute in court and not by arbitration if: (a) the dispute qualifies for initiation in small claims court or (b) YOU OPT-OUT OF THE ARBITRATION PROCEDURES IN THESE TERMS BY THE 30TH DAY FOLLOWING THE DATE ON WHICH YOU FIRST CONSENT TO THESE TERMS (the “opt-out deadline”). You may opt-out of mandatory arbitration as described in this Provision by emailing the following information to [email protected]: (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with us through arbitration. We promise that your decision to opt-out of this Provision will have no adverse effect on your relationship with us. But we do have to enforce the opt-out deadline. Any opt-out request received after the opt-out deadline will not be valid and you will be required to pursue any dispute in arbitration or in small claims court.
Arbitration Procedures. If this Provision applies and the dispute is not resolved through the Pre-Arbitration Claim Resolution process, either you or we may initiate arbitration proceedings. The American Arbitration Association (“AAA”) (www.adr.org) or JAMS (www.jamsadr.com) will arbitrate all Disputes, and the arbitration will be conducted before a single arbitrator. The arbitration will be an individual arbitration and will not be a class arbitration. All issues will be for the arbitrator to decide, including the scope of this Provision. For Disputes of less than $75,000 before the AAA, the AAA’s Supplementary Procedures for Consumer-Related Disputes will apply. For Disputes involving $75,000 or more before the AAA, the AAA’s Commercial Arbitration Rules will apply. In either instance, the AAA’s Optional Rules for Emergency Measures of Protection will apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879. For arbitration before JAMS, the JAMS Comprehensive Arbitration Rules & Procedures and the JAMS Recommended Arbitration Discovery Protocols for Domestic, Commercial Cases will apply. The JAMS rules are available at www.jamsadr.com or by calling 1-800-352-5267. This Provision governs in the event it conflicts with the applicable arbitration rules. Under no circumstances will class or collective action procedures or rules apply to the arbitration.
Because these Program Terms and Conditions and the services concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or conditions precedent to suit.
Arbitration Award. The arbitrator may award on an individual basis any relief that is available under applicable law, but the arbitrator may not award relief to, against, or for the benefit of any person or entity that is not a party to the arbitration. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested to do so by a party. Any arbitration award will be final and binding on the parties, except for any right of appeal provided by the FAA, and may be entered in any court having jurisdiction over the parties for purposes of enforcement.
Location of Arbitration. You or we may initiate arbitration in either New Jersey or in the federal judicial district in which your physical address is located. We may transfer any arbitration to New Jersey, so long as we agree to pay any additional fees or costs that the arbitrator determines you have incurred because of the transfer.
Payment of Arbitration Fees and Costs. If you send us a written request prior to the initiation of the arbitration, we will pay all arbitration fees. You will still be responsible for all additional expenses and costs that you incur in the arbitration, including your attorney’s fees and fees for expert witnesses. In addition to any fees and costs recoverable under applicable law, if you comply with the Pre-Arbitration Dispute Resolution process and negotiate in good faith with us and the arbitrator concludes that you are the prevailing party in the arbitration, you will be entitled to recover reasonable attorney’s fees and costs as determined by the arbitrator.
Class Action Waiver. Except as otherwise provided in this Provision, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of a class, collective, or consolidated proceeding (such as a class action, consolidated action, or private attorney general action), unless both you and we specifically agree to do so following the initiation of the arbitration. If you choose to pursue your Dispute in court by opting out of this Provision, as specified above, this Class Action Waiver will not apply to you. Neither you nor any other user of the services can be a class representative, class member, or otherwise participate in a class, collective, or consolidated proceeding without having complied with the requirements to opt-out of this Provision.
Jury Waiver. You understand and agree that by accepting this Provision, you and we are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this Provision, you and we might otherwise have had the right or the opportunity to bring disputes in a court, before a judge or jury, or to participate or to be represented in a case filed in court by others (including class actions). Except as otherwise provided below, these rights are waived. Other rights that you would have if you went to court (such as the right to appellate review and to certain types of discovery) may be more limited or may also be waived.
Severability. If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision and the remainder of this Provision will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.
Continuation. This Provision will survive the termination of your account with us or our affiliates and your discontinued use of our services. We agree that if we make any change to this Provision (other than a change to the notice address), you may reject the change and require us to adhere to the language in this Provision if a dispute between you and us arises.
MISCELLANEOUS
QuickChek’s interpretation or application of these Program Terms and Conditions will be binding on all Members. The QC Rewards program is void where prohibited by law.
By joining the QC Rewards program, you agree to be bound by these Program Terms and Conditions. You also agree to review these Program Terms and Conditions periodically and will be bound by any amendment, modification, or supplement. If you do not accept these Program Terms and Conditions, or any subsequent amendment, modification, or supplement, your sole and exclusive remedy is to terminate your membership in the QC Rewards program. QuickChek reserves the right, at its sole discretion, to limit, suspend, cancel, discontinue, terminate, change, amend, or modify the QC Rewards program and these Program Terms and Conditions, in whole or in part, at any time and without notice to members (including QuickChek’s right to expire rewards points, adjust the amount of rewards points accumulated for each dollar in purchases made on eligible products, or modify reward levels or reward benefits).
Any unspecified expenses related to the enrollment or use of the QC Rewards program are solely the Member’s responsibility. Rewards points may be subject to income or other taxes. The Member is responsible for paying all income taxes and for making all applicable disclosures to third parties, including the party who paid for the transaction from which the Member accumulated rewards points. QuickChek will not be liable for any tax liability, duty, or other charges in connection with the issuance of rewards points or any other QC Rewards program benefits.
These Program Terms and Conditions, including the terms and conditions incorporated in these Program Terms and Conditions by reference, make up the entire agreement between you and QuickChek regarding the QC Rewards program and they supersede any prior agreements (whether oral or written). If a court holds any of these Program Terms and Conditions unenforceable, the remainder of the Program Terms and Conditions will remain enforceable. The failure by QuickChek to act on any breach of the Program Terms and Conditions by you will not constitute a waiver of QuickChek’s right to act with respect to any future breaches.
This policy was last updated on May 8, 2017. These terms and conditions are effective immediately.
1. Definitions
Parties “You” and “your” refer to you, as a user of the Site. A “user” is someone who accesses, browses, crawls, scrapes, or in any way uses the Site. “We,” “us,” and “our” refer to QuickChek.
2. Privacy
QuickChek is dedicated to protecting your privacy. The privacy policy can be found by clicking HERE.
3. License to Use; Restrictions
QuickChek hereby grants You a non-exclusive, non-transferable, revocable license to view and use the website in accordance with this Agreement and any guidelines or policies posted on the website. All rights not expressly granted in this Agreement are reserved by QuickChek or by the respective owners of the intellectual property rights. QuickChek reserves the right to impose additional terms and conditions upon your use and viewing of this website, and any such terms and conditions may be posted on the website.
4. Eligibility
By using the App, you represent and warrant that you are 18 years of age or older, or under the supervision of your parent or legal guardian.
5. Access and Interference
The information on this website is proprietary or is licensed to QuickChek by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the website for any purpose without our express written permission. Additionally, You agree that you will not interfere or attempt to interfere with the proper working of the website or any activities conducted on the website.
6. Translation
We may translate these Terms into other languages for your convenience. Nevertheless, the English version governs your relationship with QuickChek, and any inconsistencies among the different versions will be resolved in favor of the English version.
7. Third Parties
The website may include links to other websites or applications (each, a “Third Party Site”). We do not control or endorse any Third Party Site. You agree that we are not responsible for the availability or contents of such Third Party Sites. Your use of Third Party Sites is at your own risk.
Some of the services made available through the website may be subject to additional third party or open source licensing terms and disclosures, including the ones incorporated herein by reference.
8. Logo Usage
The QuickChek logo is propriety to QuickChek, and QuickChek retains all right, title, and interest in and to that logo. You agree that your use, if any, of the QuickChek logo will be in accordance with QuickChek logo usage guidelines.
9. Indemnity
You agree to indemnify and hold QuickChek, its officers, employees, agents and volunteer administrators harmless against any and all losses, claims, damages, and expenses (including reasonable attorneys’ fees) that QuickChek may incur in connection with: (a) Your breach of any of the terms of this Agreement; or (b) Your use of the website.
10. Changes to this Agreement
QuickChek reserves the right to revise the terms of this Agreement at any time and from time to time. Each time you use the website, You are bound by the version of this Agreement that is in effect and posted on the website at the time of your use. Please review them.
11. Severability; No Waiver; Entire Agreement
If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, the parties agree that the remaining provisions of the Agreement will remain in full force and effect, and the allocation of risk described herein will be given effect to the fullest extent possible. QuickChek’s failure to act with respect to a breach by you or others does not constitute a waiver of QuickChek’s right to enforce its rights with respect to subsequent or similar breaches. This Agreement, along with any website guidelines or policies posted on the website or otherwise provided to you by QuickChek, constitutes the entire agreement between You and QuickChek with regard to your use of the website.
12. Copyright of Content
All content on this website is protected by copyright law.
13. Accuracy
While QuickChek uses reasonable care to ensure the accuracy of the information provided on this website. However, Information contain on this website is provided ‘as is.’ QuickChek does not warrant or guarantee that the information is fully accurate. Information on this website is subject to change without notice
